.support-launch,.support-panel,.support-teaser,.chat-team-dialog,.chat-preview{font-family:Inter,system-ui,sans-serif;color:#eff9f6;box-sizing:border-box}.support-launch{position:fixed;z-index:160;right:22px;bottom:22px;width:60px;height:60px;border:1px solid #7adb9c70;border-radius:21px;background:#142823;box-shadow:0 8px 32px #0009;cursor:pointer;overflow:visible}.support-launch .chat-avatar{width:44px;height:44px;border-radius:12px}.support-orbit{position:absolute;width:8px;height:8px;border-radius:50%;background:#acff78;box-shadow:0 0 12px #aaff77;offset-path:rect(0% 100% 100% 0% round 20px);animation:chat-orbit 6s linear infinite;top:0;left:0}.support-launch.arrive{animation:chat-arrive 1.1s cubic-bezier(.2,.8,.2,1)}@keyframes chat-arrive{0%{transform:translate(90px,110px) rotate(-100deg) scale(.25);opacity:0}50%{transform:translate(-30px,-24px) rotate(18deg)}75%{transform:translate(9px,-8px) rotate(-7deg)}100%{transform:none;opacity:1}}@keyframes chat-orbit{to{offset-distance:100%}}.support-teaser{position:fixed;right:94px;bottom:30px;z-index:159;background:#20392f;border:1px solid #537865;border-radius:18px 18px 4px 18px;padding:14px 18px;max-width:270px;box-shadow:0 5px 30px #0008;text-align:left;font-size:14px;cursor:pointer}.support-panel{position:fixed;z-index:180;right:22px;bottom:96px;width:min(430px,calc(100vw - 24px));height:min(760px,calc(100dvh - 115px));background:#101e1b;border:1px solid #456253;border-radius:24px;box-shadow:0 24px 100px #000b;display:flex;flex-direction:column;overflow:hidden;animation:chat-panel .25s ease-out}@keyframes chat-panel{from{transform:translateY(20px) scale(.97);opacity:0}to{transform:none;opacity:1}}.support-panel[hidden],[hidden]{display:none!important}.support-header{display:flex;align-items:center;gap:12px;padding:18px 18px 12px}.support-header strong{font-size:19px}.support-header small{display:block;margin-top:4px;color:#a3b7ac;font-size:12px}.chat-avatar{width:38px;height:38px;object-fit:cover;border-radius:50%;flex-shrink:0}.support-header .chat-close{margin-left:auto;font-size:26px}.support-panel button,.chat-view button,.chat-team-dialog button,.chat-preview button{font:inherit;color:inherit;cursor:pointer;border:1px solid #466352;background:#24382f;border-radius:10px;padding:8px 11px;min-height:34px}.support-panel button:hover,.chat-view button:hover{background:#35543f}.support-panel button:focus-visible,.chat-view button:focus-visible,.chat-editor:focus-visible{outline:2px solid #b2fb79;outline-offset:2px}.support-team{padding:0 18px 10px;display:flex;align-items:center;flex-wrap:wrap;gap:5px}.support-team small{width:100%;color:#a8bcaf;font-size:12px;margin-top:4px}.support-faces{display:flex}.support-faces button{padding:0;border:0;background:none;position:relative;margin-right:-5px;min-height:0}.support-faces img{border:2px solid #101e1b;width:33px;height:33px}.agent-dot{position:absolute;right:1px;bottom:1px;border:2px solid #101e1b;background:#78847c;border-radius:50%;width:9px;height:9px}.agent-dot.available,.agent-dot.online{background:#a7f375}.agent-dot.busy,.agent-dot.away{background:#eeb85c}.support-team>button{font-size:12px;padding:4px 8px;margin-left:7px}.support-nav{display:flex;gap:8px;padding:0 18px 12px;border-bottom:1px solid #31463b}.support-nav button{font-size:13px}.support-body{flex:1;min-height:0;display:flex}.chat-view{display:flex;flex-direction:column;min-height:0;min-width:0;flex:1;font-size:14px}.chat-meta{display:flex;gap:8px;align-items:center;flex-wrap:wrap;padding:10px 16px;color:#a7bcb0;font-size:11px;letter-spacing:.04em}.chat-meta small{overflow-wrap:anywhere;font-size:11px}.chat-meta button{margin-left:auto;font-size:12px;padding:3px 8px}.chat-timeline{flex:1;min-height:60px;overflow:auto;padding:12px 16px;overscroll-behavior:contain;scrollbar-width:thin}.chat-message{display:flex;gap:8px;margin-bottom:14px;align-items:flex-start}.chat-message.mine{justify-content:flex-end}.chat-bubble{max-width:88%;min-width:70px;background:#243a30;border:1px solid #385343;border-radius:4px 15px 15px;padding:10px 12px}.mine .chat-bubble{background:#374a23;border-color:#5f7136;border-radius:15px 4px 15px 15px}.chat-bubble>strong{display:block;font-size:12px;color:#c1e4c5;margin-bottom:5px}.chat-message-text{white-space:pre-wrap;overflow-wrap:anywhere;line-height:1.5}.chat-message.system{justify-content:center}.system .chat-bubble{border:0;background:transparent;color:#a5b9aa;text-align:center;font-size:12px}.chat-message-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:5px;color:#a5b3a5}.chat-message-foot small{font-size:10px}.chat-message-foot button{font-size:11px;padding:0 4px;min-height:24px;border:0;background:none}.chat-attachment{display:block;font-size:12px!important;margin-top:8px;max-width:100%;overflow-wrap:anywhere}.chat-typing{min-height:20px;padding:0 18px;font-size:12px;color:#b5cfbb}.chat-error{margin:0;padding:0 16px;color:#ffb4a9;font-size:13px;max-height:70px;overflow:auto}.chat-error:empty{display:none}.chat-composer{padding:12px 16px 14px;border-top:1px solid #314a3b;background:#15281e}.chat-editor{background:#0d1a13;border:1px solid #46614a;min-height:58px;max-height:110px;overflow:auto;border-radius:12px;padding:12px;line-height:1.5;white-space:pre-wrap;overflow-wrap:anywhere;color:#f1f8ee}.chat-editor:empty:before{content:attr(data-placeholder);color:#90a18c;pointer-events:none}.chat-tools{display:flex;align-items:center;gap:6px;margin-top:8px}.chat-tools button{font-size:12px;padding:3px 7px}.chat-tools small{margin-left:auto;color:#a6b8a0;font-size:12px}.chat-compose-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:8px}.chat-view .chat-send{background:#b3f778;color:#13200c;border:0;min-width:90px;font-weight:700}.chat-send:disabled{opacity:.5;cursor:wait}.chat-hint{display:block;font-size:10px;color:#97ac95;margin-top:8px}.chat-emojis{display:flex;flex-wrap:wrap;gap:6px;margin-top:8px;max-height:100px;overflow:auto}.chat-emojis button{display:flex;align-items:center;gap:4px;font-size:10px}.chat-emojis img{width:25px;height:25px}.chat-sticker{display:inline-flex;align-items:center;gap:5px;border-radius:9px;background:#d7ff8522;padding:3px 6px;color:#d4ff8d;font-size:11px;vertical-align:middle}.chat-sticker img{width:27px;height:27px;object-fit:contain}.chat-file-label{font-size:12px;display:flex;align-items:center;gap:8px;overflow-wrap:anywhere}.chat-file-label:empty{display:none}.chat-file-label button{font-size:11px}.chat-wait{margin:0 16px 5px;padding:12px;border:1px solid #557045;border-radius:14px;background:linear-gradient(135deg,#314028,#182c22);text-align:center;max-height:235px;overflow:auto;flex-shrink:0}.chat-wait strong{display:block;font-size:14px;margin-top:4px}.chat-wait p{font-size:12px;line-height:1.45;color:#bfd0b9;margin:7px 0}.chat-wait small{display:block;font-size:11px;color:#b0c2a7;margin-top:7px}.chat-wait progress{width:100%;height:5px;accent-color:#b3f778;display:block;margin:9px 0}.chat-wait>span{font-size:12px}.chat-team-orbit{display:flex;justify-content:center;height:30px}.chat-team-orbit img{width:29px;height:29px;margin:0 -2px;border:2px solid #49613a;animation:team-float 3s ease-in-out infinite}.chat-team-orbit img:nth-child(2){animation-delay:1s}.chat-team-orbit img:nth-child(3){animation-delay:2s}@keyframes team-float{50%{transform:translateY(-4px) rotate(8deg)}}.chat-choice{display:flex;justify-content:center;gap:6px;margin-top:8px}.chat-choice button{font-size:11px;padding:5px 8px}.chat-empty{color:#aebfab;line-height:1.6;text-align:center;margin:24px auto;max-width:250px}.chat-team-dialog,.chat-preview{background:#16271f;border:1px solid #56764b;border-radius:20px;width:min(600px,calc(100vw - 32px));max-height:85dvh;padding:24px}.chat-team-dialog::backdrop,.chat-preview::backdrop{background:#000a}.chat-team-dialog>button{display:block;margin:8px 0}.chat-team-person{display:flex;align-items:center;gap:12px;margin-top:16px}.chat-team-person span{margin-left:auto;color:#afc4a5}.chat-preview{width:min(900px,calc(100vw - 32px))}.chat-preview-head{display:flex;align-items:center;justify-content:space-between;gap:16px;overflow-wrap:anywhere}.chat-preview-body{overflow:auto;max-height:65dvh;margin:16px 0}.chat-preview-body img,.chat-preview-body canvas{max-width:100%;height:auto;display:block;margin:0 auto 12px}.chat-preview pre{white-space:pre-wrap;overflow-wrap:anywhere}.chat-preview a{color:#b9f78a}.support-contact-team{display:grid;grid-template-columns:repeat(auto-fit,minmax(190px,1fr));gap:14px}.support-contact-team article{display:flex;align-items:center;gap:10px}.support-contact-team a{font-size:13px}.support-contact-team strong{display:block}@media(max-width:500px){.support-launch{right:14px;bottom:14px}.support-panel{right:12px;bottom:85px;height:calc(100dvh - 105px)}.support-teaser{right:83px;bottom:19px;max-width:230px}.support-header{padding-top:13px}.chat-wait{max-height:195px}.chat-composer{padding:10px 12px}.chat-editor{min-height:45px}.chat-hint{font-size:10px}}@media(prefers-reduced-motion:reduce){.support-launch,.support-orbit,.support-panel,.chat-team-orbit img{animation:none!important}}

@media(max-width:500px){.chat-wait{max-height:220px;padding:9px 12px}.chat-wait p{margin:5px 0}.chat-team-orbit{height:23px}.chat-team-orbit img{height:23px;width:23px}.chat-wait .chat-choice button{min-height:30px}.chat-wait small{margin-top:5px}.support-team{padding-bottom:6px}.support-nav{padding-bottom:8px}}
/* Chat v2: a travelling character, a real scrollable thread, and distinct voices. */
.support-launch{bottom:clamp(130px,24vh,240px);width:68px;height:68px;border-radius:23px;isolation:isolate}.support-runner-body{display:flex;align-items:center;justify-content:center;width:100%;height:100%;position:relative;z-index:2}.support-launch-label{position:absolute;left:50%;top:calc(100% + 10px);transform:translateX(-50%);font-size:12px;font-weight:700;letter-spacing:.03em;background:#10251e;color:#d9ffbb;padding:5px 9px;border:1px solid #72954c;border-radius:9px;pointer-events:none}.support-runner-legs{position:absolute;top:45px;left:5px;width:60px;height:57px;z-index:-1;opacity:0;pointer-events:none}.runner-leg{position:absolute;top:0;width:43px;height:58px;object-fit:contain;transform-origin:50% 5%}.runner-leg.left{left:-4px}.runner-leg.right{right:-4px}.support-launch.running{animation:support-sneaker-run 5s linear both;box-shadow:0 12px 25px #0006}.running .support-runner-legs{opacity:1}.running .runner-leg.left{animation:sneaker-stride .32s ease-in-out infinite alternate}.running .runner-leg.right{animation:sneaker-stride .32s ease-in-out infinite alternate-reverse}.running .support-runner-body{animation:runner-bob .32s ease-in-out infinite alternate}.running .support-orbit,.running .support-launch-label{opacity:0}@keyframes support-sneaker-run{0%{transform:translateX(calc(-100vw + 110px)) translateY(0) rotate(-9deg)}12%{transform:translateX(calc(-88vw + 100px)) translateY(-18px) rotate(8deg)}25%{transform:translateX(calc(-72vw + 85px)) translateY(5px) rotate(-9deg)}38%{transform:translateX(calc(-57vw + 70px)) translateY(-28px) rotate(13deg)}50%{transform:translateX(calc(-45vw + 55px)) translateY(-4px) rotate(-12deg)}62%{transform:translateX(calc(-32vw + 40px)) translateY(-26px) rotate(9deg)}75%{transform:translateX(calc(-18vw + 25px)) translateY(2px) rotate(-8deg)}86%{transform:translateX(-25px) translateY(-17px) rotate(10deg)}94%{transform:translateX(7px) translateY(-4px) rotate(-8deg)}100%{transform:none}}@keyframes sneaker-stride{from{transform:rotate(-38deg) translateX(-6px)}to{transform:rotate(38deg) translateX(6px)}}@keyframes runner-bob{to{transform:translateY(-4px) rotate(4deg)}}.support-teaser{bottom:calc(clamp(130px,24vh,240px) + 9px);right:105px;min-height:50px;max-width:290px;line-height:1.5}.teaser-caret{display:inline-block;width:2px;height:1em;background:#b7ff7f;margin-left:3px;vertical-align:middle;animation:teaser-blink .6s steps(2) infinite}@keyframes teaser-blink{50%{opacity:0}}.support-panel{bottom:24px;height:min(780px,calc(100dvh - 48px));z-index:180}.support-launch[aria-expanded="true"]{visibility:hidden}.chat-timeline{position:relative;scroll-behavior:auto;padding-bottom:18px}.chat-timeline .chat-wait{position:static;max-height:none;overflow:visible;margin:8px 0 18px;padding:14px;flex-shrink:initial}.chat-wait .chat-choice{flex-wrap:wrap}.chat-message.client{justify-content:flex-end}.chat-message.client .chat-bubble{background:#ccfa91;border:1px solid #dcffb6;color:#132414;border-radius:17px 5px 17px 17px}.chat-message.client .chat-bubble>strong{color:#365527}.chat-message.client .chat-message-foot{color:#3e6238}.chat-message.staff .chat-bubble,.chat-message.auto .chat-bubble{background:#243a59;border:1px solid #4b698d;color:#eef6ff;border-radius:5px 17px 17px}.chat-message.staff .chat-bubble>strong,.chat-message.auto .chat-bubble>strong{color:#b7d5ff}.chat-message.staff .chat-message-foot,.chat-message.auto .chat-message-foot{color:#b5c8de}.chat-message.system .chat-bubble{background:#20392a;border:1px dashed #527a4b;color:#cce9ba;border-radius:12px;max-width:100%}.chat-welcome-loading{display:flex;align-items:center;gap:5px;margin:10px 0 18px;padding:13px 16px;background:#243a59;border:1px solid #4b698d;border-radius:5px 17px 17px;width:max-content;max-width:100%;font-size:12px;color:#c8ddf6}.chat-welcome-loading span{margin-right:8px}.chat-welcome-loading i{width:5px;height:5px;border-radius:50%;background:#cae6ff;animation:welcome-dots .9s ease-in-out infinite}.chat-welcome-loading i:nth-of-type(2){animation-delay:.15s}.chat-welcome-loading i:nth-of-type(3){animation-delay:.3s}@keyframes welcome-dots{50%{transform:translateY(-4px);opacity:.4}}.chat-emojis{display:block;max-height:220px;overflow:auto;background:#0e2118;border:1px solid #466248;border-radius:12px;padding:10px}.emoji-heading{display:block;font-size:12px;color:#c5dfa9;margin:2px 0 8px}.emoji-grid{display:grid;grid-template-columns:repeat(8,minmax(0,1fr));gap:3px;margin-bottom:12px}.emoji-grid button{padding:3px;border:0;background:transparent;min-width:0;height:37px;font-size:25px!important;display:flex;align-items:center;justify-content:center}.emoji-grid.custom{grid-template-columns:repeat(5,minmax(0,1fr))}.emoji-grid.custom button{height:47px}.emoji-grid.custom img{width:42px;height:42px;object-fit:contain;border-radius:0}.chat-sticker{padding:0;background:none;border:0;border-radius:0;line-height:0;vertical-align:middle;user-select:all}.chat-sticker img{width:45px;height:45px;object-fit:contain}.chat-editor .chat-sticker img{width:31px;height:31px}.chat-editor .chat-sticker{margin:0 2px}.chat-dialog-heading{position:static!important;display:flex!important;align-items:center;justify-content:space-between;gap:20px;padding:0 0 18px!important;margin:0 0 14px!important;border-bottom:1px solid #48613f}.chat-dialog-heading h2{font-size:22px!important;line-height:1.3!important;margin:0!important;position:static!important}.chat-dialog-heading button{flex-shrink:0;margin:0!important}.chat-team-dialog>button{width:100%;text-align:left;padding:14px;line-height:1.5}.chat-team-dialog{padding:24px!important}.chat-team-dialog .chat-team-person{padding:10px 0}.chat-message-foot button{color:inherit!important}@media(max-width:500px){.support-launch{right:16px;bottom:24vh}.support-teaser{bottom:calc(24vh + 8px);right:95px;max-width:calc(100vw - 115px)}.support-panel{bottom:12px;height:calc(100dvh - 24px)}.chat-emojis{max-height:180px}.chat-timeline .chat-wait{max-height:none}.chat-dialog-heading h2{font-size:20px!important}.chat-team-dialog{padding:20px!important}.support-launch-label{font-size:11px}}@media(prefers-reduced-motion:reduce){.support-launch.running{animation:none}.runner-leg,.support-runner-body,.teaser-caret,.chat-welcome-loading i{animation:none!important}.support-runner-legs{display:none}}

.emoji-grid.common img{width:26px;height:26px;object-fit:contain;border-radius:0}.chat-message-text,.chat-editor{font-family:Inter,system-ui,"Apple Color Emoji","Segoe UI Emoji",sans-serif}
.emoji-credit{display:block;color:#a5bf99;font-size:10px;margin:4px 0;text-align:right}
/* V3: hips attach at the lower edge; the two feet alternate on a steady beat. */
.support-runner-legs{top:calc(100% - 3px);left:0;width:100%;height:42px;z-index:-1}.runner-leg{top:0;width:32px;height:40px;object-fit:contain;transform-origin:16% 3%;filter:drop-shadow(0 2px 1px #0003)}.runner-leg.left{left:21px;right:auto}.runner-leg.right{left:40px;right:auto}.support-launch.running{animation:support-sneaker-run 5s linear both,support-body-hop .25s ease-in-out infinite}.running .support-runner-body{animation:none}.running .runner-leg.left{animation:support-left-step .5s linear infinite}.running .runner-leg.right{animation:support-right-step .5s linear infinite}
@keyframes support-sneaker-run{0%{transform:translateX(calc(-100vw + 105px)) rotate(-2deg)}20%{transform:translateX(calc(-80vw + 84px)) rotate(-2deg)}40%{transform:translateX(calc(-60vw + 63px)) rotate(-2deg)}60%{transform:translateX(calc(-40vw + 42px)) rotate(-2deg)}80%{transform:translateX(calc(-20vw + 21px)) rotate(-2deg)}94%{transform:translateX(-10px) rotate(-1deg)}98%{transform:translateX(3px) rotate(2deg)}100%{transform:none}}
@keyframes support-body-hop{0%,100%{translate:0 -2px}50%{translate:0 1px}}
@keyframes support-left-step{0%,100%{transform:rotate(-23deg)}25%{transform:rotate(0deg) scaleY(.96)}50%{transform:rotate(23deg)}75%{transform:rotate(0deg) scaleY(.8)}}
@keyframes support-right-step{0%,100%{transform:rotate(23deg)}25%{transform:rotate(0deg) scaleY(.8)}50%{transform:rotate(-23deg)}75%{transform:rotate(0deg) scaleY(.96)}}
@media(prefers-reduced-motion:reduce){.support-launch.running,.running .runner-leg{animation:none!important}}
.chat-unread-divider{display:flex;align-items:center;gap:10px;margin:18px 0;color:#dcff89;font-size:12px;font-weight:700;letter-spacing:.03em}.chat-unread-divider:before,.chat-unread-divider:after{content:'';height:1px;background:#7fa252;flex:1}.chat-message.new-message .chat-bubble{box-shadow:0 0 0 2px #9ddd5840}